Frequently Asked Questions

1. How do I make a reservation?

Making a reservation is easy! You can either give us a call at (305) 336-1348 or visit our website and fill out the reservation form. Our friendly staff will assist you in selecting the perfect boat for your needs and guide you through the reservation process.

2. What is the minimum rental duration?

Our minimum rental duration is typically 3 hours. However, during peak seasons or special events, there may be different minimum rental requirements. Please contact us for more information.

3. Do I need a boating license to rent a boat?

In most cases, no boating license is required to rent our boats. However, some larger and more powerful boats may require a valid boating license or proof of boating experience. Our team will provide guidance and ensure that you rent a boat that suits your qualifications.

4. Is fuel included in the rental price?

Fuel is not typically included in the rental price. You will be responsible for refueling the boat upon return. We provide instructions and guidance on where to refuel, and we can also assist you with refueling for an additional fee if needed.

5. What happens if there is bad weather on the day of my reservation?

The safety of our customers is our top priority. In the event of bad weather, we will work with you to reschedule your reservation to a more suitable date or provide a refund if necessary. We closely monitor weather conditions and will keep you informed of any changes.

6. Can I bring food and drinks on board?

Absolutely! You are welcome to bring your own food and drinks on board. We provide coolers on all our boats for your convenience. However, please note that glass containers are not allowed for safety reasons.

7. Can I bring pets on board?

Pets are generally allowed on our boats, but it is subject to certain restrictions and additional cleaning fees. Please let us know in advance if you plan to bring a pet, and we will provide further guidance based on the specific boat and your pet's size and breed.

8. What is the cancellation policy?

Our cancellation policy varies depending on the rental duration and other factors. We understand that plans can change, so we strive to be flexible. Please refer to our website or contact us directly for detailed information on our cancellation policy.

9. Is there a security deposit required?

Yes, we require a security deposit at the time of booking. The amount may vary depending on the boat and rental duration. The deposit will be fully refunded upon the safe return of the boat, minus any applicable fees for damages, fuel, or late return.

10. Can I hire a captain for my rental?

Yes, we offer professional captains for hire if you prefer not to operate the boat yourself. Our captains are experienced and knowledgeable, ensuring a safe and enjoyable experience. Please inquire about captain availability and pricing when making your reservation.

If you have any further questions or need more information, please don't hesitate to contact us. Our friendly and knowledgeable team is here to assist you and make your boat rental experience unforgettable.